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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jorge Nuñez.

Jorge Nuñez.

August 7, 2025

5  out of  5
rating by Jorge Nuñez.
"Want to share my experience at Sher voelkers office. Everyone was so nice to me and My wife. Thank you to Irene for helping us find an affordable home and Auto rate. We did not know they offer Pet insurance too! Thanks again for your time and help."
We responded:
"Hi Jorge, thank you so much for the review and for complimenting Irene. She really is a gem and we are so lucky to have her join out team. "
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Rosario Verdin

August 7, 2025

5  out of  5
rating by Rosario Verdin
"I want to thank sher and Irene for helping me with house and auto bundle insurance. Sher was so welcoming to me and my husband. Made us feel very comfortable there at the office. Highly recommend them to help with any insurance needs."
We responded:
"Hi Rosario, we're thrilled to hear you had a great experience with Irene. She is such a great addition to our team, and really shines ant explaining bundling our policies."
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yvette dorame

July 30, 2025

5  out of  5
rating by yvette dorame
"I had a great experience with Irene. She took the time to walk me through all of my options and answered every question I had with patience and clarity. Even though I didn’t sign up as a client that day, she still treated me with genuine care and respect. I truly appreciated her approach and will definitely be making the switch next week!"
We responded:
"Hi Yvette, thank you so much for shouting out our girl Irene, she really does have a way of making everything feel a little easier. We are so fortunate to have her join the team, and we agree she's a gem."
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cesar diazleal

July 30, 2025

5  out of  5
rating by cesar diazleal
"I had a great conversation with Irene on the phone , she was the best! She was so patient with me while taking my payment info. I definitely recommend going to her! She’s the best!"
We responded:
"Hi Cesar, thank you so much for recognizing Irene. We agree she really is the best and an amazing asset to our team. "
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Julissa Carrillo

July 30, 2025

5  out of  5
rating by Julissa Carrillo
"My experience was super great, Irene helped me out! She was the sweetest soul, she was so patient with me, and helped me out to the fullest of her potential! I definitely recommend going to her!"
We responded:
"Hi Julissa, thank you so much for recognizing our girl Irene! She really does have one of the kindest souls. We are tremendously lucky to have her. "
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F Fcc

July 30, 2025

5  out of  5
rating by F Fcc
"Sharing my experience about state farm and how helpful the staff is. Irene was very helpful in finding a great rate for my auto insurance. Will be considering renters and life insurance in the near future."
We responded:
"Hi There! We are thrilled to hear you had a great experience! Thank you for recognizing Irene, she is a gem and we are very fortunate to have her. "
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XLV MARKETING

July 30, 2025

5  out of  5
rating by XLV MARKETING
"I loved working with Izzy today over the phone she did an amazing job on explaining a multitude of different options and policies I was glad I got to speak over the phone with her today."
We responded:
"Hi Tyson! thank you so much for shouting out our girl Izzy! She really does an amazing job of offering multiple option to which one truly meets your need. We agree she's an amazing asset to out team. "
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Jaylene

July 29, 2025

5  out of  5
rating by Jaylene
"Irene Carrillo was so warm and welcoming, I'm so glad I found this office!☺️"
We responded:
"Hi Jaylene, thank you for your kind words. We all agree Irene is an amazingly kind and warm person. She is an asset and we are so lucky to have her. "
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Bill Ristow

June 24, 2025

5  out of  5
rating by Bill Ristow
"Heather was very helpful thanks."
We responded:
"Thank you Bill for recognizing Heather. We agree that she is helpful and an amazing asset to our team. "
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Mostage69

April 16, 2025

5  out of  5
rating by Mostage69
"I had a great conversation with Tambi at this State Farm Office. I was working with her on getting a Home Owner's Insurance Policy. She was very knowledgeable and professional and I was able to secure the coverage that I needed with little difficulty. I would recommend Tambi and this office to any of my friends and family anytime."
We responded:
"We are thrilled to hear you had a great experience and we agree Tambi is incredibly knowledgeable and makes everything feel a little easier. Thank you for your feedback. "
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kurt hansen

April 15, 2025

5  out of  5
rating by kurt hansen
"The girls here are always welcoming and helpful! Izzy is great to work with and keeps an uplifting attitude :)"
We responded:
"Thank you so much for recognizing our team and we agree Izzy has a charm that keeps us all smiling. "
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Kai Waller

February 1, 2025

5  out of  5
rating by Kai Waller
"I had the best experience here. I worked with Heather, she was quick, able to get my rate and an amazing rate for my daughter who just started driving. I was shocked at the discounts she was able to get for myself and my daughter. Heather was knowledgeable when I asked questions and got back to me quickly. Overall a great experience."
We responded:
"Thank you so much Kai! Heather is an amazing asset to our team. "
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Marlyce Parker

January 26, 2025

5  out of  5
rating by Marlyce Parker
"Super friendly staff that is service oriented and efficient a 10 ++!"
We responded:
"Thank you Marlyce! We love to hear our customers are happy. "
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Martin McCloskey

January 25, 2025

5  out of  5
rating by Martin McCloskey
"This service was honest, knowledgeable, and Friendly 🤠"
We responded:
"Thank you Martin! We aim to please :) "
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Theresa Laven

January 16, 2025

5  out of  5
rating by Theresa Laven
"Heather and Sher were so easy and awesome to work with on my new rental policy. I would highly recommend them to anyone who is looking for honesty and the premium price was great too."
We responded:
"Thank you so much Theresa. It was a pleasure taking care of you and I agree Heather is awesome and an amazing asset to our team. "
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Karah Lewis

January 15, 2025

5  out of  5
rating by Karah Lewis
"I would like to thank Izzy so much for making the switch over to State farm as easy as possible. Her customer service is phenomenal!!"
We responded:
"Thank you so much Karah. I agree Izzy is a priceless asset to our team. And thank you for the referral, we appreciate you have trusted us enough to refer your own family. We hope you enjoyed your referral gift. "
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Adam Ibra

December 6, 2024

1  out of  5
rating by Adam Ibra
"I was contacted yesterday December 3, 2024 by Tammy from Amanda carling office that she will cancel my new policy from period November 16 to December 3 .. which means my old policy that with you should been canceled . I contacted you many times since November 13 ,2024 by text by phone and by State Farm 800 number to cancel my policy and still hasn’t been canceled . I tried to call you again and again and you never answered the phone .. on public here I’m telling you again please cancel my policy since November 16,2024 and here is a screen shot of our communication. Very disappointing .. so I suspended all business with State Farm . So please politely cancel all my polices and I should get a refund for 2 days since my policy ended up November 16 and it expires 18 .. so I need my two days refund please"
We responded:
"I'm sorry you had a unpleasant experience. However, this isn't the office you're referring to. I have no record of you in my book of business. We hope your issue was resolved. "
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Justin Kerr

October 30, 2024

1  out of  5
rating by Justin Kerr
"Contacted Sher's office using the State Farm web quote system with an important question regarding what I need in a policy and received a response from Tambi which completely ignores the question. She instead quotes me a price even higher than the website already quoted me, and then just says okay have a good day when I point out that she hadn't bothered to answer my question. I'll just keep looking."
We responded:
"My apologies. You are right. We dropped the ball. The area where comments come through with an online quote sometimes appear hidden. This isn't an excuse and we have used this as a learning opportunity for the whole team. We wish you the best and hope you found a provider that aligns with your needs. "
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Miranda Thomas Scurlock

July 24, 2024

5  out of  5
rating by Miranda Thomas Scurlock
"Sher and her team are incredibly helpful! I would highly recommend her to anyone!"
We responded:
"Thank you Miranda. We love to hear people had a positive experience with our office. "
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Mark Bowron

July 3, 2024

5  out of  5
rating by Mark Bowron
"Very knowledgeable and friendly staff. Highly recommend."
We responded:
"Thank you Mark. We are thrilled to hear you were happy with our service. "
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Kathy Pettengill

April 11, 2024

5  out of  5
rating by Kathy Pettengill
"Super friendly and helpful people!!! Best insurance rates in town, too! HIGHLY recommend Sher and her staff!"
We responded:
"Thank you so much Kathy, your words mean a lot to us. Especially since you gave us so much grace while your policies transferred correctly. We appreciate you tremendously. "
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Darryl

March 14, 2024

5  out of  5
rating by Darryl
"Great staff and agents at this office. Jayne Sianez just helped me make some coverage change on 3 of my policies. She was fast, friendly, knowledgeable, and professional. My last agent and office was great, but she retired and closed her office. I'm confident that I'm still in good hands here at this office!"
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Trisha Jaeger

March 9, 2024

5  out of  5
rating by Trisha Jaeger
"I will most definitley be stopping in on Monday. I met Jayne after hours and she spoke so highly of her company and their products. She has me sold! I cant wait to quote with them."